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Shipping

 

 

EYE BUY ART can ship almost anywhere in the world. All of our packages are prepared for fine art handling and are shipped using acid-free, archival protective sleeves and protective packaging. If you do not see your country on our drop-down menu please send an email to shipping@eyebuyart.com and we will do our best to accommodate you.

SAVE ON SHIPPING COSTS!

Save on shipping by purchasing multiple prints at once. Our 11×14” prints are flat packaged and can be grouped by size and shipped together to a limit of 4 per package (a $5 packaging/handling fee will be applied to each additional print).

If you want to purchase two 11×14″ prints, and ship them together – no problem – we will package your prints in the largest sized envelope to a maximum of four prints per package. All shipping costs will be automatically calculated according to your order at the time of checkout. This is a great option when you’re considering buying the work as a diptych – to hang on the wall side by side, or one on top of the other. In almost all cases the work we have chosen for this site is intentionally paired, with two images that work together by the same artist to create maximum impact. Or – fill a wall staggered with prints in a grid of four – or six!

Prints larger than 11×14” will be packaged and shipped individually in tubes. If you have specific packaging requirements, or would prefer your larger print to be flat packaged please send your request to shipping@eyebuyart.com before processing your order.

We ship within 7 days of your original order and your package will typically arrive  within 2 to 10 days after it was printed depending on where you live (please refer to our shipping table below for specific information on shipping durations to your area). Please be very careful to include the proper shipping address, as you will be responsible for paying additional shipping costs if we have to resend the package due to an address input error. If you have made an error on your shipping address we will do our best to accommodate your mistake, please send an email immediately to shipping@eyebuyart.com.

Shipping Durations

The following destinations are not comprehensive, and are meant to act as a guide. If you need your print to arrive faster please send an email to shipping@eyebuyart.com before you process your order and we will do our best to accommodate you.

Our shipments are mailed on a weekly basis. Please factor that in to the durations we have quoted below.

CANADA
East West Price U.S. Price International Price
11″x14″ 1 day 3 business days $15 6-12 business days $17.50 6-10 business days $25
16″x20″ 1 day 2 business days $25 6-12 business days $25 7-10 business days $65
20″x24″ 1 business day 3 business days $40 6-12 business days $40 7-10 business days $80
30″x40″ 1 business day 3 business days $60 6-12 business days $50 7-10 business days $100
40″x50″ 1 business day 3 business days $150 6-12 business days $150 7-10 business days $150

Customs, Duties & Taxes

Orders that are shipped to countries outside of Canada may be subject to import taxes, customs duties and fees levied by the destination country (“Import Fees”). The recipient of an international shipment may be subject to such Import Fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; EYE BUY ART has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Return Policy

We want you to be very happy with your experience at EYE BUY ART and will handle every return inquiry as a matter of priority. If you made a mistake on your order, inquiries about shipping, exchanges or refunds must be made within 24 hours of the initial purchase. Refunds made after 24 hours from the time we receive your order will be subject to a 25% fee – which we will deduct from the refund (because the order would have already gone to print).

Inquiries about exchanges or refunds must be made within 14 days from the date your print was marked delivered. In the unfortunate and rare case that your print arrives damaged, we will do our best to help you out, but please be aware that we will be unable to produce additional prints after an edition has sold out. Please note, there are no refunds for gift certificate purchases. All inquiries should be sent to customerservice@eyebuyart.com and your request will be looked after immediatel

Please send any further shipping inquiries to shipping@eyebuyart.com